Safety is one of our highest priorities.

Our products are designed with child-friendly features, stable structures, and everyday family use in mind.

Children should always use products according to the provided instructions, with appropriate adult supervision when needed.

Each Cubby Cove product has its own recommended age guidance based on its design and intended use.

Because every child develops differently, parents should consider their child's individual abilities, confidence, and comfort level when choosing a product.

Montessori-inspired design encourages children to explore, participate, and learn through hands-on experiences.

Our products are created to support independence, creativity, curiosity, and confidence during everyday activities.

Many Cubby Cove products are made from natural wood and carefully selected materials chosen for durability, comfort, and long-lasting use.

We focus on creating products that are practical, beautiful, and suitable for everyday family life.

Many larger products, including children's furniture and activity products, require assembly.

Assembly instructions are included with each product. Please ensure all parts are securely installed before use.

We process and ship orders on business days (Monday–Friday).

Please allow 1–3 business days for our team to carefully prepare, process, and pack your order.

Estimated delivery times after shipment:

• United States: 7–12 business days
• Canada: 8–12 business days
• Europe: 7–15 business days
• Australia & New Zealand: 8–12 business days

Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that tracking updates may take several business days to appear depending on the carrier and destination.

Orders may be canceled within 24 hours after being placed.

After this period, your order may already be in processing or preparation for shipment, and changes may no longer be possible.

Yes. Returns are handled according to our Return & Refund Policy.

Please contact our support team before returning any product so we can guide you through the process.

If your product arrives damaged or has a quality issue, please contact us with your order number and photos showing the problem.

Our team will review your request and help provide the best solution.

Our customer support team is happy to help with product questions, orders, and after-sales support.

Email: support@cubbycove.com

Clean wooden surfaces with a soft damp cloth and avoid harsh cleaning products or excessive moisture.

We recommend regularly checking screws and connections to maintain product stability and safety.

Natural wood has unique grain patterns, textures, and colors.

These natural variations are characteristics of real wood and make every product unique.